IT - Global Helpdesk Support

Gurgaon, India

Grey Orange is seeking a talented and motivated IT Infrastructure Support Engineer to help build a scalable architecture.

Key Responsibilities

  • Installing and configuring computer hardware and software for on-site and remote users including users outside India
  • Monitoring and maintaining computer systems, networks & other IT infrastructure elements;
  • Planning and undertaking scheduled maintenance upgrades
  • Investigating, diagnosing and solving computer software and hardware faults
  • Repairing equipment and replacing parts
  • OS Troubleshooting including Windows XP, Ubuntu Linux, and Mac OS 
  • Preventive maintenance against breakdowns and failures of IT equipment.
  • Training users on IT services and platforms

Requirements:

  • Graduate with minimum 2-4 Years of experience in supporting internal & external IT users.
  • Minimum 1-year experience of supporting remote users outside India
  • ITIL Foundation(mandatory), MCSA/MCSE/CCNA (preferred but not mandatory)
  • 24x7 on-call support for all environments as and when required.
  • Experience with desktop operating systems including windows, ubuntu Linux, Mac OS.

Currently, this job is not active. Please do keep visiting our careers page for relevant opportunities.

Good Luck!

Talent Acquisition Team
GreyOrange

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