Client Service Engineer



  • Work within a cross country team to deliver products and deploy solutions
  • Support and maintain product installations at client sites
  • Perform and provide counsel on diagnosis and repair of equipment and systems (both hardware and software) in liaison with engineers across our various offices 
  • Maintain inventory of spare parts as well as track costs incurred for maintenance and repair of deployed systems
  • Contribute to site-specific documentation and quality assurance information
  • Develop and contribute to measurements and reporting of performance indicators for site service objectives
  • Anticipate potential failure modes and propose changes to design and/or process for ongoing improvement of deployed systems at client sites
  • Ensure customer satisfaction through ongoing interactions with client representatives and system operators   


  • Diploma / Bachelor in electrical, electronic or mechanical engineering, computer science, or related subject  
  • experience or track record in automation or robotics will be a plus 
  • 2-3 years’ Experience in a direct client service role 
  • Business Proficiency in English  
  • Troubleshoot problems and communicate effectively across time zones and cultures  
  • Comfortable with Linux and Microsoft Operating Systems  
  • Proficient in networking (TCP/IP), databases, programming and scripting languages  
  • Availability to travel and be based abroad for extended periods will be a plus  
  • Good Customer Intimacy

Apply Now

We use cookies on our website. Cookies are used to improve the functionality and use of our internet site, as well as for analytic and advertising purposes. To learn more about cookies, how we use them and how to change your cookies settings find out more here. By continuing to use this site without changing your settings you consent to our use of cookies.       Accept