Assistant Manager - Global Mobility


Assistant Manager – Global Mobility

Gurugram, India


AM – Global Mobility People Operations, you are the custodian of providing services, support and facilitations for

Immigrations, Visas and Ancillary services related for corporate travel and international movements of GreyOrange


If you are an experienced, passionate, and driven customer service professional, then we want to speak to you!

Key Responsibilities:  

  • Strategically develop, recommend and implement changes or enhancements to mobility policies and
  • programs in collaboration with key stakeholders
  • Evaluate programs and vendors to ensure cost-effectiveness, and alignment with GreyOrange culture,
  • business goals and objectives
  • Manage global mobility operations for deployment of talent aligning with business-driven goals, objectives,
  • and business-specific strategies
  • Act as a trusted advisor to manage and lead discussions with leadership and key stakeholders to determine
  • appropriate structure of mobility package, budgets, and provide strategic consulting on planning,
  • localization and repatriation
  • Work with internal and external partners to maintain an up-to-date forecast of global mobility needs
  • Serve as the primary point of contact and case manager for mobility operations and as the liaison with third
  • party vendors in order to advise leaders, partners and employees on the effective use of mobility
  • processes to support business needs
  • Collaborate with Talent Acquisition to manage all phases of the relocation cycle for new hires and transfers,
  • including end-to-end administration in order to execute a smooth transition between recruiting, HR, and
  • other key partners and stakeholders
  • Work with external partners to manage and administer appropriate transferee benefits to new and current
  • employees
  • Stay informed of global mobility and immigration legislation, cultural considerations, and emerging trends
  • to benchmark and develop alternative solutions to mobility challenges
  • Develop and lead internal/external training sessions relating to global mobility program management
  • Manage the end-to-end visa process and day-to-day country inbound related tasks for new hires,
  • extensions for current employees, and helping preparing response to Request for Evidence (RFE) for
  • visas in collaboration with internal and external legal counsel
  • Maintain immigration files in compliance with local regulations and on-going renewals
  • Proactively monitor the progress of immigration, relocation, transfers, international assignments and
  • frequent/extended business trips and regularly communicate the status with the appropriate
  • stakeholder(s)
  • Manage vendor relationships and analyze services to optimize customer service and over cost effectiveness
  • or cost containment and ensure vendors support our transferees in line with our culture
  • Recommend and/or select new vendors as appropriate and participate in the RFP process for new vendors
  • when needed
  • Manage, audit, authorize, and generate vendor payments and generate ad hoc reports as needed
  • Provide excellent customer service in a high-performing culture and maintain high standards for all work
  • performed
  • The work involves direct interaction with the employees, understanding and resolving their queries,
  • providing timely and prompt solutions to any issues they are facing with regards to immigration queries
  • and their visa application process
  • GreyOrange is multinational organization spread across North America, EMEA & APAC. The role is providing
  • Immigration assistance for US (H1B, L1B & B1) and also for the rest of the World (Germany, Singapore,
  • Japan & India etc.)
  • Provide backup support in other miscellaneous global mobility projects and tasks


What you will bring to this position:

  • Strong communication, problem-solving, and analytical skills and ability to interact with people of different
  • cultures and nationalities
  • Should be comfortable working in a matrix, fast paced and agile environment, and with complexities of
  • working with employees across different time zones
  • Strong organizational skills with the ability to handle multiple tasks simultaneously
  • Ability to be a self-starter and work autonomously, as well as be part of a successful team
  • A minimum of 4-5 years’ experience in a global mobility operations role within a multi-national company

 Preferred Qualification & Exposure

  • Minimum of 1 year of experience in customer service. Preferable exposure around program management
  • Bachelor’s Degree in International Business, HR, Finance or Law is preferred
  • Experience building relationships and partnering with key stakeholders, at varying levels of seniority,
  • including executive leadership
  • Demonstrated program management and vendor management experience
  • Must be able to offer consultative approach when working with employees and stakeholders with cross-
  • cultural sensitivity
  • Demonstrated strategic-thinking for process improvement(s)
  • Proficiency with MS products, i.e. Excel, PowerPoint, Word
  • Understanding of expatriate tax and payroll treatment
  • Knowledge and understanding of immigration and tax regulations
  • Must have provide ability to drive results while working in a virtual team environment
  • Comfortable working within an international environment and across diverse cultures
  • Excellent organizational, planning and decision-making skills with the ability to work within tight deadlines
  • Must be able to maintain confidentiality and delicately handle sensitive information
  • Applicable business and project management experience would be a plus

    Thank You

Apply Now

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