Client Service Engineer
GreyOrange is re-imagining the warehousing & supply-chain industry. We design, manufacture and deploys advanced robotics systems for automation at distribution and fulfillment centers. Our expertise in robotics, hardware and software engineering helps companies solve operational inefficiencies in their warehouses. With in-house Mechanical, Electrical, Embedded, UI/UX, Software Development and Quality Assurance teams, GreyOrange ensures unquestioned quality of all our products.
We’re looking for an Engineer to join our Client Services team in Hamburg, Germany or travel anywhere in Europe as a Client Service Engineer, you are the primary owner of the client relationship and are responsible to deliver client delight across multiple installations by ensuring excellent site maintenance and prompt & efficient issue resolution through effective stakeholder management and optimal allocation & utilization.
The below roles & responsibilities are indicative of the expectations of GreyOrange from your job role. However, your impact on the organization and hence the responsibilities evolve over time and hence the below are not exhaustive or limiting your position at any point.
You’ll be a great fit if you: