Gartner® Research Predicts Over 75% of Companies Will Adopt Warehouse Automation By 2027


GreyOrange was recognized in the categories of Multiagent Orchestration (MAO) Platforms, Mobile Robotics Goods-to-Person (GSP) Systems and Mobile Sortation Robots

According to the 2023 Gartner Hype Cycle™ for Supply Chain Execution Technologies report, “By 2027, over 75% of companies will have adopted some form of cyber-physical automation within their warehouse operations.” The report further mentions that, “As companies expand their use of robotics, most will eventually have heterogeneous fleets of robots from different vendors performing various tasks, which will require standardized software that can easily integrate to a variety of agents and robot platforms. These solutions will assign work to the right robots based on the characteristics of immediate and prioritized tasks and communicate with other types of automation (agents) like door or elevator controls.”

Gartner Supply Chain Hype Cycle



This report offers detailed insights into the future needs of end-users.

GreyOrange is recognized as a Sample Vendor in the Gartner report for:

  • Multiagent Orchestration (MAO) Platforms
  • Mobile Robotics Goods-to-Person (G2P) Systems
  • Mobile Sortation Robots

GreyMatter multiagent orchestration

This Gartner Hype Cycle for Supply Chain Execution Technologies, 2023 report includes:

  • Forward-looking need and functionality of the multiagent orchestration platform within the supply chain industry
  • Importance of mapping out work situations, including robot communication with other agents like doors and elevators to move about within warehouses effortlessly

“As robot fleets expand, companies will have to transition management practices from a focus on people to a focus on automation design, which will drive the need for these types of solutions. As robots assume more responsibility for process execution, the process changes can be dramatic. Work assignment processes, which were largely built for people, will need to be completely redesigned. As robotic fleets become more heterogeneous, coordinating work between robot platforms becomes more difficult while important.”

– Hype Cycle for Supply Chain Execution Technologies, 2023

Gartner, Hype Cycle for Supply Chain Execution Technologies, 2023, Dwight Klappich, 13 July 2023. GARTNER is a registered trademark and service mark of Gartner, Inc. and/or its affiliates in the U.S. and internationally, and HYPE CYCLE is a registered trademark of Gartner, Inc. and/or its affiliates and are used herein with permission. All rights reserved. Gartner does not endorse any vendor, product or service depicted in its research publications, and does not advise technology users to select only those vendors with the highest ratings or other designation. Gartner research publications consist of the opinions of Gartner’s research organization and should not be construed as statements of fact. Gartner disclaims all warranties, expressed or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose. This graphic was published by Gartner, Inc. as part of a larger research document and should be evaluated in the context of the entire document. The Gartner document is available upon request from GreyOrange.

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