We collaborate closely with our customers to optimise their supply chain and enhance process efficiency of their warehouses, fulfillment and distribution centers. The advanced robotic systems by GreyOrange are of international standards and software is built to seamlessly integrate with any warehouse management system.


24x7 Global Customer Support

Our engineers vigilantly monitor all sites in real-time. Proactive, preventive and on-site support maintenance programs ensure continual uptime and significant cost savings. At the time of any incident, our support team would immediately work with the ground staff to take the necessary actions to resolve issues while ensuring safety and business continuity.

24X7 Global Support Service by GreyOrange

Our Certification and Training Programs

Training

Service and Support Force

  • Operation and basic maintenance
  • Advanced maintenance and basic troubleshooting
  • Advanced troubleshooting
  • OPERATOR TRAINING – Operations, safety and best operating practices
  • MANAGER TRAINING - User Access Management, KPI Monitoring, Audit and Exception Handling
Support Service Training to GreyOrange Customers
Training

Users

Easily Accessible Spare Parts

On-site Kit
  • Emergency-kit at each site
  • Ensures business continuity
Local Sales Office
  • Replenishment stock for all customers including site-kit, sub - assemblies and parts
  • Spares with high SLA impact
Global Fulfilment Centre
  • Replenishment stock for all sales offices across the globe
  • All spare parts including consumables components and sub-assemblies

Connect with our support team

Customer Login Drop a Mail