Fashion retailer achieves 98% inventory accuracy with gStore

HM COS gStore

A leading global retailer wanted to bring its store experience into the future but was held back by an overabundance of disparate store operations tools. Furthermore, the retailer needed more visibility into its network of stores to leverage sales and inventory data effectively.

As a result, the customer experienced:

  • Low inventory accuracy
  • Long lines for assistance and checkout
  • A lack of omnichannel and personalization capabilities in stores
  • Poor communication between the head office and stores
  • An inability to monitor and utilize advanced analytics based on store activity


To meet these challenges, the customer decided to deploy gStore, an end-to-end store execution and retail management solution.


gStore Impact

  • 98% inventory accuracy, updated every 10 minutes
  • Item location precision within 3 ft.
  • 5% sales increase
  • 45% productivity increase


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