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How do I optimize peak season performance when high order volume goes through the roof and labor availability hits the wall?

Keeping promises and making profits during peak season can be a moving target for your fulfillment operation.

See how you can solveyour toughest peak season challenges

How do I handle high volume of orders?

Capacity Planning

To manage on-field operations, it is important to continuously plan, observe, respond and preempt capacity and resources. The expectation is that the system picks orders like clockwork. However, multiple stimuli impact this engine & effect order fulfillment SLAs. GreyMatter offers capacity management that helps manage the order pool & capacity in real-time. Using this capability, the operations teams can plan the system capacity, observe if the capacity is sufficient to meet order SLAs and respond to stimuli, taking pre-emptive actions to manage the key KPIs.

GreyMatter Solutions

Capacity Management

Fulfill orders timely by managing the order pool & capacity in real-time

Deploy other processes (manual) to support extra volume

GreyMatter contemplates everything affecting the edge of the fulfilment operation. When the fulfilment volume goes up, GreyMatter drives synergy for manual & automated picking by orchestrating manual operations in the reserve area. This helps translate all our optimizations to the entire picking operations. The single system driving all warehouse operations, results in significantly easier planning and more optimized flows that yields higher throughputs.

GreyMatter Solutions

Hybrid Warehousing

Drive synergy for Manual & Automated picking

Reserve Picking Management

Orchestration of manual operations in the reserve area

Optimized Order Picking

Traditional wave-based systems generate a fixed pick list based on a wave which limits the order batching opportunities. Thus, making it impossible to re-organize orders for optimizing picking tasks. Last minute priority changes/cancellations are hard to accommodate. GreyMatter Waveless Picking allows for more optimal outcomes than the WMS can achieve. The wave-less real time cost optimization engine refreshes orders every second and picks the lowest cost/highest priority orders.

GreyMatter Solutions

Waveless Fulfilment

GreyMatter Picking Engine

Dynamic Order Optimization & Prioritization

Modifies fulfilment priority in real time to handle orders with strict delivery promise

Pending Inventory Management

Increase agility with continuous picking and higher throughput

Productivity Boosters

GreyMatter is a real-time order optimization and prioritization engine that refreshes orders every second and commits to the lowest cost and highest priority orders. GreyMatter offers several features that enhances operator productivity and increases overall throughput. These features maximizes resource utilization and system performance and ensures you pick maximum orders while still adhering to SLAs.

GreyMatter Solutions

Batching Similar Orders

Batch similar orders at the same picking station to maximize resource utilization and system performance

Sync Move & Early Rack Release

Boost operator productivity with sync move and early-rack release

Parallel Picking

Boost productivity with parallel picking of fast-moving SKUs across orders

Multiple MSU Picking

Boost operator productivity with multi MSU picking

Post Pack Application

Leverage synergy of pick and pack application working in conjunction

MSLO MSIO

Boost productivity with special handling procedure for single item / SINGLE line orders

Packing Application

Leverage synergy of pick and pack application working in conjunction

Next:

2: How do I manage the high rate of return during a peak season?

How do I manage the high rate of return during a peak season?

Optimize Put-Away of Returns

During the peak season, managing the high volume of orders is a top priority for the warehouse managers. In such cases picking needs to be prioritized over other lower priority operations. The GreyMatter return management system intelligently optimizes putting away returns while avoiding adverse impact on picking

GreyMatter Solutions

Advanced replenishment

Putaway only those return orders back into the system where SKU is not available in regular inventory

Cross Docking

Cross dock returned orders in bulk

Reserve Picking Management

Pick returns manually as and when required

Next:

3: How do I handle order characteristic changes?

How do I handle order characteristic changes?

Modify fulfillment priority in real time to handle orders with strict delivery promise

GreyMatter™ provides an extremely flexible way to manage customer’s changing business needs like ‘higher throughput’, ‘strict SLA’ etc. via configurable business rules. Customers can configure these picking rules as per the business needs. System intelligently optimizes the operations in real time basis the rules defined, such that the output/throughput can be maximized.

GreyMatter Solutions

Dynamic Order Optimization & Prioritization

Modifies fulfillment priority in real time to handle orders with strict delivery promise

Express order handling

Get priority picking at a dedicated PPS for on-time fulfillment of express orders

Picking Strategies

Intelligently optimize PBT/PAT Picking RULES in real time

Ability to Short Pick

Managing exception scenarios arising due to missing inventory

Ability to orchestrate multiple process from the same DC

A DC managing a single flow operation for either eCommerce or Store orders might eventually require to work as an omnichannel DC, managing different order types. Suppose a retail chain wants to go online and wish to utilize the same DC for both store and eCommerce customer orders. In this case, it needs to execute multiple process flows and define a different material handling and picking strategy for different order types. GreyMatter’s advanced fulfillment engine gives you the flexibility enabling you to switch between single or multiple order flows, making the warehouse truly flexible, and at the same time, omnichannel capable. GreyMatter optimally manages the resources to handle these order types for the highest yield.

GreyMatter Solutions

Advanced Fulfillment Process Options

Leverage GreyMatter levels to either handle single or multiple fulfillment processes

Custom business process orchestrator

Ability to orchestrate multiple business processes within a single warehouse

Popularity seeding

With the dynamic nature of inventory, the ABC classification keeps on changing due to different factors like seasonality, etc. The GreyMatter system automatically learns the popularity (fast/slow mover) of each item basis changing demand patterns. And based on the popularity, the position of the rack relative to the PPS is decided. However, new SKUs don’t have a popularity rank. So the system allows seeding in popularity ranks basis demand projection at the time of put away to save time in auto-rearrangement of SKU as per popularity.

GreyMatter Solutions

Popularity Seeding During Put Away

Seed popularity ranks of new SKUs basis demand projection to save time in auto-rearrangement

Next:

4: How do I solve challenges with people?

How do I solve challenges with people?

Optimal Resource Planning

To manage on-field operations, it is important to continuously plan and optimize capacity and resources. GreyMatter offers capacity management that helps manage the order pool & capacity in real-time. Using this capability, the operations teams can plan the system capacity, taking pre-emptive actions to manage the key KPIs. GreyMatter also offers dynamic queue management where the system automatically learns the efficiency of different operators for different time intervals and accordingly manages the tasks assignment and thus, the queue at PPS station. This improves the overall system’s performance since the system balances its resources basis the operator performance and complexity of tasks in hand.

GreyMatter Solutions

Capacity Management

Fulfill orders timely by managing the order pool & capacity in real-time

Dynamic Queue Management

Dynamic Pace-to-Robot-and-Rack Assignments based on operator performance and complexity of task

Analyze worker performance and plan training

The GreyMatter Command center has a comprehensive set of operational, managerial and diagnostic dashboards and analytics tools that put system control, data and continuous improvement insights at your fingertips. Optimization outlook helps you drill-down insights across operational KPI’s to pinpoint actions for continuous performance improvement. Managers can receive real time alert for low system performance and productivity at PPS and user levels. They can deep dive into the “low productivity” issues, co-relate with the trend to know the root cause and take corrective action

GreyMatter Solutions

Optimization Outlook

Gain Performance Analytic Insights

Handle Worker Safety Issues

The Ranger GTP system is deigned to ensure a safe socially distant work environment that is also safe from accidents. GreyMatter offers 8 different tiers of safety nets built into the system which create a 100% secure working environment for our customers and their operations teams. There are safety controllers, sensors and control systems that offers controlled access, fire and earthquake safety, collision detection, emergency controls and more. The GreyMatter also ensures that each touch-point of the operation (serial number) is captured in the system so that end to end tracking and log tracing can be maintained.

GreyMatter Solutions

GreyMatter Safety Modules

Multiple tiers of safety capabilities for a secure working environment

Serialized Inventory Tracking

Ensure worker safety and data transparency with e2e tracing of inventory touchpoints

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